Consultative Telephone Selling


This Consultative Telephone Selling QuickSkills™ program will help telephone Sales Representatives to maximize telephone sales opportunities by strengthening the skills needed to engage customers, build relationships, and close sales. The program is tailored for both inbound and outbound reps and includes six courses which comprise the framework for a consultative telephone sale, from opening through the close.


Courses Include:

    •  Outbound Opening
    •  Inbound Opening
    •  Need Dialogue
    •  Solution Dialogue
    •  Resolving Objections
    •  Closing