The Six Critical Skills QuickSkills™ program represents the foundation of a client-focused sales process. These six skills are the essential skills salespeople need to effectively understand client needs, position winning solutions, build long-term relationships, and close. This critical skill set brings the sales dialogue to life, whether in a telephone or face-to-face meeting, a negotiation, sales presentation, or coaching session. Each of the six skills is equally important in the selling process, and a weakness in one will negatively impact the other skills.